← Samantha Keppler EOQ Lab
Research Lab
EOQ

Education & Operations Quality Lab

Our mission: to catalyze innovation in education operations research by identifying the field's most critical questions — and generating the data to solve them.

Why “EOQ”?

EOQ is also the Economic Order Quantity — the classic inventory model at the heart of operations management. We borrow the name to bring that same operational lens to education.

What we do

01

Identify critical problems

Through qualitative research and conversations with districts, teachers, and education leaders, we surface the operational problems that matter most.

02

Collect data to solve them

We gather the data needed to tackle those problems — which often means creative approaches and looking in places no one else thinks to look.

Focus areas

Core operations-management problems, studied in the context of education:

01

Procurement & sourcing

How schools and districts source, purchase, and fund the materials students need.

02

Contracts & incentives

Designing agreements — with vendors, partners, and staff — that align incentives and deliver results.

03

Technology implementation

How new tools, including AI, are adopted and put to work in everyday school operations.

04

Service integration

Coordinating services across schools, nonprofits, and community organizations.

05

Spatial & network design

How districts design facilities, classrooms, and boundaries to support learning.

06

Frontline workers

Supporting teachers and staff — and helping them work effectively and productively.

Team

Directed by Samantha Keppler, NBD Bancorp Assistant Professor of Technology & Operations, University of Michigan Ross School of Business.

Research Assistants

Building a repository of education operations data on districts, schools, teachers, and students.

Faculty & Doctoral Students

Cutting-edge research on educational procurement and supply chains, and generative-AI implementation.

Interested in joining?

The EOQ Lab brings together students and faculty who want to collect data, analyze it, and grow the scholarship of education operations together.

Get in touch